[Videoconferencing] Changes to TRIUMF eZuceSRN/SeeVoghRN service

Akira Konaka konaka at triumf.ca
Wed Oct 24 19:37:11 PDT 2018

Dear Andrew.

  Recently, some collaborations are moving away from eZuceSRN which sometimes
have connection problems. ZOOM and Bluejeans seem to have stable connections,
and I found both are very reliable. KEK has recently adopted Vidyo.developed 
at CERN as well. Is Vibe considered providing more stable connections? Would it be
worth considering some of these other tools?


> On Oct 24, 2018, at 7:09 PM, Andrew Daviel <advax at triumf.ca> wrote:
> The eZuce videoconference service used by TRIUMF has evolved over the years while staying incrementally compatible. We have had:
> Vic+Rat, VRVS, EVO, Evogh, SeeVoghRN, eZuceSRN and now the latest incarnation, Vibe.
> Vibe remains technically compatible with the previous eZuceSRN and SeeVoghRN - any of those clients can attend a meeting. But there are some changes to booking and advertising meetings.
> Meetings booked with eZuceSRN get a 7-digit meeting ID, and can have an alphanumeric password.
> We've always used an "open meeting" with no moderator.
> Up to 5 guests can attend a meeting, using a special URL.
> Anyone with a TRIUMF email address is automatically allowed to join the TRIUMF community, while we have had a shared password to allow others to join.
> Meetings booked with Vibe get a 10-digit meeting ID, and can have a 4-digit PIN.
> A moderator PIN is required, but need not be used in open meetings.
> A TRIUMF administrator (currently myself or Steve McDonald) can add anyone to the TRIUMF community. Anyone can join any meeting if they know the meeting ID (and possibly PIN). The meeting ID is common to all clients (phone, desktop etc.)
> Users can now join meetings directly with a recent browser using WebRTC
> at https://vibe.ezuce.com/webrtc
> During a transition period, booking a meeting will generate two emails, one for Vibe users and one for eZuceSRN/SeeVoghRN users.
> The meeting password no longer appears in the eZuceSRN email; the PIN appears in the Vibe email.
> Also during the transition period, both eZuceSRN and Vibe meeting IDs and phone bridge codes will work, e.g.
> the "Testing" meeting has eZuceSRN ID 20 and Vibe ID 1010881083
> Users can login themselves to the Vibe Web Portal (https://vibe.ezuce.com). But they must FIRST login to the Vibe client, in order for their credendtials to be copied across.
> See https://vibe.ezuce.com/download
> See a previous message at
> http://lists.triumf.ca/pipermail/videoconferencing/2018/000128.html
> and documentation at
> https://vibe.ezuce.com
> Currently, the phone bridge at TRIUMF (+1 604-222-7700) is experiencing
> technical difficulties. The Caltech one at  +1 626 395 2112
> is working normally, and now accepts Vibe IDs.
> If you no longer use TRIUMF eZuceSRN, please let me know and I can remove you from the community.
> If you do not wish to receive these mailing list messages, you may unsubscribe at any time using the instuctions at the bottom of the message, or ask me.
> -- 
> Andrew Daviel
> Tel. +1 604 222 7376  (Pacific Time)
> TRIUMF - Canada's particle accelerator centre
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