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Any researcher in Canada or WestGrid can get a Vidyo account <a href="https://www.westgrid.ca/support/collaboration/vidyo" class="">https://www.westgrid.ca/support/collaboration/vidyo</a>
<div class="">… and anyone working at CERN can get a Vidyo account (and it’s the standard for all CERN-based meetings). And you don’t need a Vidyo account to join a Vidyo meeting if someone who has an account books the meeting. </div>
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<div class=""><b class="">But if we do have access to BlueJeans without paying (a lot) extra, I’d agree with everyone who said it was their first choice.</b></div>
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<div class="">And eZuce has for the last several years basically just been a way of saying “we don’t really want remote participants to be able to say anything in this meeting, but it’s kind of funny hearing them fume about how their computer overheated twenty
minutes into the meeting when they’d finally reinstalled the client yet again”. We shouldn’t be spending any money on it.</div>
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Isabel </div>
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<blockquote type="cite" class="">
<div class="">On Oct 29, 2018, at 10:27 AM, Kel Raywood <<a href="mailto:kray@triumf.ca" class="">kray@triumf.ca</a>> wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div class="">I've not used eZuce but agree with Thomas about zoom and bluejeans.<br class="">
<br class="">
I've had recent experience with Webex and gotomeeting and both were <br class="">
problematic under Linux. Joining a gotomeeting through the <br class="">
web-interface worked, with audio (didn't try the video) but I found it <br class="">
clumsy and there was no option to share a desktop from Linux. Webex <br class="">
was very dissappointing. I've used their java client on Linux in the <br class="">
past (5y ago I think) and it worked then. But they haven't updated it <br class="">
recently and it just doesn't work now. I had to remote-desktop to our <br class="">
windows-server to use it. Fortunately phone-dialin was an option for audio.<br class="">
<br class="">
I mentioned in a message to Davis a little while back that if TRIUMF is <br class="">
purchasing a commercial subscription to something for the lab, then I <br class="">
think bluejeans is the no-brainer choice because of its integration with <br class="">
Office-365 and good platform-independent and cross-platform support.<br class="">
<br class="">
Also, FWIW, bluejeans list BCNet on the featured-customers section.<br class="">
<br class="">
<br class="">
<br class="">
On 2018-10-29 10:09 a.m., Thomas Lindner wrote:<br class="">
<blockquote type="cite" class="">Hi Andrew,<br class="">
<br class="">
My two cents: I have used zoom, bluejeans and eZuce for the last couple<br class="">
years. My opinion is that zoom and bluejeans are far superior<br class="">
products. They have better features and more reliable connections. We<br class="">
also found that eZuce often put out software updates which didn't work<br class="">
on all operating systems. I always recommend people to use Zoom or<br class="">
Bluejeans and I actively discourage using eZuce.<br class="">
<br class="">
I'm sure we would need to pay for Zoom and bluejeans. I know that<br class="">
SuperCDMS people use a zoom instance at Fermilab; don't know how much it<br class="">
costs.<br class="">
<br class="">
We might pay a little more for these other services. But ezuce is<br class="">
cheaper because it is a worse service.<br class="">
<br class="">
Cheers,<br class="">
Thomas<br class="">
<br class="">
<br class="">
On 2018-10-26 5:25 PM, Andrew Daviel wrote:<br class="">
<blockquote type="cite" class="">On Thu, 25 Oct 2018, Akira Konaka wrote:<br class="">
<br class="">
<blockquote type="cite" class="">Dear Andrew.<br class="">
<br class="">
Recently, some collaborations are moving away from eZuceSRN which<br class="">
sometimes<br class="">
have connection problems. ZOOM and Bluejeans seem to have stable<br class="">
connections,<br class="">
and I found both are very reliable. KEK has recently adopted<br class="">
Vidyo.developed<br class="">
at CERN as well. Is Vibe considered providing more stable<br class="">
connections? Would it be<br class="">
worth considering some of these other tools?<br class="">
</blockquote>
Vibe has some changes, described as<br class="">
<br class="">
New Features!<br class="">
<br class="">
H.264 SVC Codec: Better video over poor connections<br class="">
Enhanced Chat Experience: Persistent chat for rooms and<br class="">
private chat<br class="">
SIP Softphone: Connect to your organizations phone system<br class="">
Applications Tabs: Web apps open while in meetings<br class="">
Easy access to community meetings: Connect with colleagues easier<br class="">
And many more!<br class="">
<br class="">
They have also updated the Panda servers (the concentrators that do<br class="">
transcoding and replication, such as the one we host here).<br class="">
<br class="">
So there may be some noticable improvements.<br class="">
<br class="">
Vidyo as I recall was an existing commercial product which CERN<br class="">
decided to adopt, not a CERN software. (irrelevant, I know)<br class="">
As I recall, CERN host a Vidyo server, which is used for e.g. ATLAS<br class="">
meetings. That costs something like $30,000. There is one at <a href="http://BC.net" class="">
BC.net</a><br class="">
which we might be able to use. I don't doubt there are some ongoing<br class="">
service costs as well.<br class="">
<br class="">
I don't know the costing model for Bluejeans or Zoom.<br class="">
<br class="">
For Vibe/eZuce, we pay an annual fee, prorated since we host a Panda<br class="">
server, giving us unmetered usage for any TRIUMF user. There are still<br class="">
a fair number of meetings being booked.<br class="">
<br class="">
The issues in room 223 are separate<br class="">
<br class="">
Andrew<br class="">
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