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<p style="margin-top:0;margin-bottom:0">I agree that Zoom is far superior to eZuce.<br>
I believe Fermilab provides Zoom accounts for all Fermilab users.</p>
<p style="margin-top:0;margin-bottom:0">Similarly, some Canadian universities (e.g. Laurentian) have provided</p>
<p style="margin-top:0;margin-bottom:0">Zoom accounts for all their faculty.<br>
TRIUMF should consider doing the same.<br>
Stan Yen<br>
<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Videoconferencing <videoconferencing-bounces@trmail.triumf.ca> on behalf of Thomas Lindner <lindner@triumf.ca><br>
<b>Sent:</b> Monday, October 29, 2018 10:09:42 AM<br>
<b>To:</b> Andrew Daviel; Akira Konaka<br>
<b>Cc:</b> Videoconferencing@trmail.triumf.ca<br>
<b>Subject:</b> Re: [Videoconferencing] Changes to TRIUMF eZuceSRN/SeeVoghRN service</font>
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<div class="PlainText">Hi Andrew,<br>
<br>
My two cents: I have used zoom, bluejeans and eZuce for the last couple <br>
years. My opinion is that zoom and bluejeans are far superior <br>
products. They have better features and more reliable connections. We <br>
also found that eZuce often put out software updates which didn't work <br>
on all operating systems. I always recommend people to use Zoom or <br>
Bluejeans and I actively discourage using eZuce.<br>
<br>
I'm sure we would need to pay for Zoom and bluejeans. I know that <br>
SuperCDMS people use a zoom instance at Fermilab; don't know how much it <br>
costs.<br>
<br>
We might pay a little more for these other services. But ezuce is <br>
cheaper because it is a worse service.<br>
<br>
Cheers,<br>
Thomas<br>
<br>
<br>
On 2018-10-26 5:25 PM, Andrew Daviel wrote:<br>
> On Thu, 25 Oct 2018, Akira Konaka wrote:<br>
><br>
>> Dear Andrew.<br>
>><br>
>> Recently, some collaborations are moving away from eZuceSRN which <br>
>> sometimes<br>
>> have connection problems. ZOOM and Bluejeans seem to have stable <br>
>> connections,<br>
>> and I found both are very reliable. KEK has recently adopted <br>
>> Vidyo.developed<br>
>> at CERN as well. Is Vibe considered providing more stable <br>
>> connections? Would it be<br>
>> worth considering some of these other tools?<br>
><br>
> Vibe has some changes, described as<br>
><br>
> New Features!<br>
><br>
> H.264 SVC Codec: Better video over poor connections<br>
> Enhanced Chat Experience: Persistent chat for rooms and <br>
> private chat<br>
> SIP Softphone: Connect to your organizations phone system<br>
> Applications Tabs: Web apps open while in meetings<br>
> Easy access to community meetings: Connect with colleagues easier<br>
> And many more!<br>
><br>
> They have also updated the Panda servers (the concentrators that do <br>
> transcoding and replication, such as the one we host here).<br>
><br>
> So there may be some noticable improvements.<br>
><br>
> Vidyo as I recall was an existing commercial product which CERN <br>
> decided to adopt, not a CERN software. (irrelevant, I know)<br>
> As I recall, CERN host a Vidyo server, which is used for e.g. ATLAS <br>
> meetings. That costs something like $30,000. There is one at BC.net <br>
> which we might be able to use. I don't doubt there are some ongoing <br>
> service costs as well.<br>
><br>
> I don't know the costing model for Bluejeans or Zoom.<br>
><br>
> For Vibe/eZuce, we pay an annual fee, prorated since we host a Panda <br>
> server, giving us unmetered usage for any TRIUMF user. There are still <br>
> a fair number of meetings being booked.<br>
><br>
> The issues in room 223 are separate<br>
><br>
> Andrew<br>
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<br>
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