[Mathematica] temporary outage of Mathematica license server

Kelvin Raywood kray at triumf.ca
Mon Jan 31 14:36:05 PST 2011


The site license for Mathematica is temporarily unavailable so you won't 
be able to start up Mathematica.  Our site license is paid up until Dec 
31, 2011 but the license key that was sent to us expired today, Jan 31 
2011.  We could not know this a priori since the expiration date is 
encrypted in the license key.

We have submitted a support request to Wolfram Inc. for a fixed license 
key.  Once it is installed on the server, I'll send another message to 
this list.

Also, I'd like to remind everyone that there is a limited number of 
licenses that are shared among all Mathematica users at TRIUMF.  When 
you launch Mathematica, it keeps a connection open to the license server 
and reserves a license.  Therefore, please close Mathematica when you 
are not using it to ensure that the license reservation is released. 
Also, please be especially careful if using Mathematica via a 
remote-desktop session to trwinrds (or elsewhere) or through NX to 
trcomp01 or trcomp02.  Suspending one of these sessions does not close 
the application.

--
Kel Raywood
Core Computing and Networking
TRIUMF


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