[Videoconferencing] [ecs-status] Emergency Gatekeeper Maintenance, rebooting endpoints

Andrew Daviel advax at triumf.ca
Fri Mar 13 16:41:59 PDT 2009


We have seen this occasionally with the Polycom Viewstations (lockup 
after gatekeeper issues). Rebooting means power-cycling  - the switch is 
a rocker type on the back at the left; just feel for it.

  ---

Dear ECS Users,

The emergency maintenance on the gatekeeper has been executed with the goal of 
increasing stability in light of recent events. We recommend that users reboot 
your systems in order to reset the communication with the gatekeeper especially 
for legacy endpoints.  Should any problems arise, please send an email with a 
description of your issue to trouble at es.net so we can generate and track a 
ticket.  Thanks again for your patience and take care.

Sincerely,
Simon
ECS Technical Support



More information about the Videoconferencing mailing list