[Videoconferencing] FYI - ECS: Customer Survey Report

[Andrew Daviel]

FYI, from ESnet (the people who run the bridge for the H323 video service 
- Polycom sets - at TRIUMF)

   In February, we asked for your feedback on ECS technology and services.
   Today, we are sharing the results of the survey with you, along with
   our analysis of the data and a high level plan targeted to service and
   technology improvements.

   Thank you very much for providing feedback. We will continue to seek
   your input and feedback as  we evolve ECS services and infrastructure.

   We welcome your comments on the customer survey report; please send
   them to  Patty Giuntoli patty at es.net

PDF, and original Word document:
http://andrew.triumf.ca/domain/ECS_CustomerSurveyResults_1June2012.pdf
http://andrew.triumf.ca/domain/ECS_CustomerSurveyResults_1June2012.doc


FYI, the alternate EVO/Seevogh slides:
http://andrew.triumf.ca/domain/CollaborativeTools_CHEP2012.pdf

-- 
Andrew Daviel, TRIUMF, Canada
Tel. +1 (604) 222-7376  (Pacific Time)